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Terms and conditions

General provisions

  1. By browsing this area, the user accesses Itabweb accessible via the URL: www.itabweb.com. Browsing and transmitting a purchase order on the site entail acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.
  2. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree. legislative decree no. 21/14 and legislative decree 70/03) by ITAB s.r.l.

Headquarters: via Valeriana 6-23010 Caiolo (SO)
VAT number: IT00810510149
Registered with the REA, number SO-61410

  1. The user is required, before accessing the products provided by the site, to read these General Conditions of Sale which are considered generally and unequivocally accepted at the time of purchase.
  2. The user is invited to download and print a copy of the purchase form and these General Conditions of Sale whose terms ITAB s.r.l. reserves the right to modify unilaterally and without notice.


  1. These General Conditions of Sale regulate the offer, forwarding and acceptance of purchase orders for products on Itabweb and do not, however, regulate the supply of services or the sale of products by parties other than the seller who are present on the same site via links, banners or other hyperlinks.
  2. Before placing orders and purchasing products and services from different parties, we suggest checking their conditions of sale.

Conclusion of the contract

  1. To conclude the purchase contract, it will be necessary to complete the form in electronic format and send it following the relevant instructions.
  2. It contains the reference to the General Conditions of Sale, the images of each product and the relative price, the means of payment that can be used, the delivery methods of the purchased products and the relative shipping and delivery costs.
  3. The contract is concluded when the seller receives the form completed by the user, after verifying the correctness of the data contained therein.
  4. The buyer will be obliged to pay the price from the moment the online order submission procedure is completed. This will happen by clicking on the "Buy" button at the end of the wizard.
  5. Once the contract is concluded, the seller takes charge of the order for its fulfillment.

Registered users

  1. When completing the registration procedures, the user undertakes to follow the instructions on the site and to provide their personal data correctly and truthfully.
  2. The confirmation will in any case exempt ITAB s.r.l. from any responsibility regarding the data provided by the user. The user undertakes to promptly inform ITAB s.r.l. of any change in your data communicated at any time.
  3. If the user then communicates inaccurate or incomplete data or even if there is a dispute by the interested parties regarding the payments made, ITAB s.r.l. will have the right not to activate or suspend the service until the related deficiencies have been rectified.
  4. Upon the first request to activate a profile by the user, Itabweb will assign the user name and a password to the same. The latter recognizes that these identifiers constitute the system for validating the user's access to the Services and the only system suitable for identifying the user that the actions carried out through such access will be attributed to him and will have binding effect on him.
  5. The user undertakes to maintain the secrecy of his access data and to keep them with due care and diligence and not to transfer them, even temporarily, to third parties.

Product availability

  1. Product availability refers to the actual availability at the time the buyer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed.
  2. Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically adjusted with the elimination of the unavailable product.
  3. ITAB s.r.l. is not responsible for any unavailability of the products caused by its suppliers and in any case not attributable to ITAB s.r.l.

Products offered

  1. ITAB s.r.l. markets:
    Items for smokers
    Sweets and pastilles
    Gift items
    Personal care products
    Household products
  2. The offer is detailed on our website at the link: www.itabweb.com

Payment methods and prices

  1. The price of the products will be that indicated from time to time on the site, except where there is an obvious error.
  2. In case of error ITAB s.r.l. will notify the buyer as soon as possible allowing the order to be confirmed at the correct amount or canceled. In any case, it will not exist for ITAB  s.r.l. the obligation to supply what was sold at the lower price incorrectly indicated.
  3. The prices on the site do not include VAT and do not include shipping costs. Prices are subject to change at any time. The changes do not affect orders for which order confirmation has already been sent.
  4. Once you have selected the desired products, they will be added to the cart. Simply follow the purchase instructions, entering or verifying the information requested at each step of the process. Order details may be modified before payment.

Payment terms

  1. ITAB s.r.l. will directly issue an invoice to the Customer upon each delivery of the ordered goods. The Customer must make payment for the goods ordered and delivered in the manner and within the terms defined and recommended in the sales invoice or proforma.
  2. Any delays in payments of more than 15 days will result in a reminder via certified email with a fixed penalty of €61.00 (including VAT) to be paid to the bank details on the invoice. This condition, if not remedied within a further 15 days, will result in a formal transmission of a demand for payment and formal notice, with the costs relating to penal interest and recovery costs being charged to the Customer.


  1. ITAB  s.r.l. carries out shipments throughout the Italian territory, including the state of Vatican City and the Republic of San Marino.
  2. ITAB s.r.l. will only make deliveries to the user's home, provided at the time of purchase.
  3. Delivery is made via express courier, generally within 1/2 working days.
  4. If you are unable to be present at the delivery location at the agreed time, we ask you to contact us again to agree on a new delivery date.
  5. Shipping costs are the responsibility of the buyer and are explicitly highlighted when placing the order.

Passing of risk

  1. The risks relating to the products will pass to the buyer from the moment of delivery. Ownership of the products is considered acquired as soon as full payment of all amounts due in relation to them is received, including shipping costs, or at the time of delivery, if this occurs at a later time.

Warranty and commercial compliance

  1. The seller is responsible for any defect in the products offered on the site, including non-compliance of the items with the products ordered, in accordance with the provisions of Italian legislation.
  2. All return costs for defective products will be borne by the seller.

Data processing

This page describes how the site is managed in relation to the processing of personal data of users who consult it.

This information is also provided pursuant to art. 13 of Legislative Decree no. 196/2003 - "Protection of the processing of personal data" to those who interact with the web services of ITAB  s.r.l. for the protection of personal data, accessible electronically from the address: www.itabweb.com corresponding to the home page of the official website of ITAB s.r.l..

The information is provided only for the ITAB s.r.l. website. and not for other websites possibly consulted by the user via links.

The information is also inspired by Recommendation no. 2/2001 that the European authorities for the protection of personal data, gathered in the Group established by art. 29 of directive no. 95/46/EC, adopted on 17 May 2001 to identify some minimum requirements for the collection of personal data online, and, in particular, the methods, times and nature of the information that data controllers must provide to data subjects. users when they connect to web pages, regardless of the purpose of the connection.

The Recommendation and a summary description of its purposes are reported on other pages of this site.


Following consultation of this site, data relating to identified or identifiable persons may be processed.

The "owner" of their processing is ITAB srl.

The website www.itabweb.com is managed and maintained by ITAB  s.r.l., with registered office in Via Valeriana 6, 23010 Caiolo (SO).

Following consultation of this site, data relating to identified or identifiable persons may be processed. ITAB  s.r.l. is the data controller of the personal data of users of www.itabweb.com.


The processing connected to the web services of this site takes place at the aforementioned headquarters of ITAB  s.r.l. and are handled only by technical personnel of the Office in charge of processing, or by anyone in charge of occasional maintenance operations.

No data deriving from the web service is communicated or disseminated.

The personal data provided by users who send requests for informative material (bulletins, newsletters, annual reports, answers to questions, acts and measures, etc.) are used for the sole purpose of carrying out the service or provision requested and are communicated to third parties only if this is necessary for this purpose.


Browsing data

The computer systems and software procedures responsible for the operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.

This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.

These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this eventuality, data on web contacts currently do not persist for more than seven days.

Data provided voluntarily by the user

The optional, explicit and voluntary sending of electronic mail to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to requests, as well as any other personal data included in the message.

Specific summary information will be progressively reported or displayed on the pages of the site set up for particular services on request.


No personal data of users is acquired by the site for this purpose.

No use is made of cookies for the transmission of information of a personal nature, nor are so-called c.d. persistent cookies of any kind, i.e. systems for tracking users.

The use of so-called session cookies (which are not stored permanently on the user's computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe and secure exploration efficient site.

The so-called session cookies used on this site avoid the use of other IT techniques potentially prejudicial to the privacy of users' browsing and do not allow the acquisition of personal identification data of the user.



Apart from what is specified for navigation data, the user is free to provide the personal data contained in the request forms to ITAB  s.r.l. or in any case indicated in contacts to request the sending of informative material or other communications.

Failure to provide them may make it impossible to obtain what is requested.

For completeness it should be remembered that in some cases (not subject to the ordinary management of this site) the Authority may request news and information pursuant to art. 157 of Legislative Decree no. 196/2003, for the purposes of controlling the processing of personal data. In these cases the response is mandatory under penalty of administrative sanction.



Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected.

Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.



The subjects to whom the personal data refer have the right at any time to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification (art. 7 of Legislative Decree no. 196/2003).

Pursuant to the same article, you have the right to request cancellation, transformation into anonymous form or blocking of data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, their processing.

Furthermore, you have the right to lodge a complaint with the competent data protection supervisory authority.

Requests should be addressed to info@itabweb.com.



This information on privacy can be consulted automatically by the most recent browsers that implement the P3P standard ("Platform for Privacy Preferences Project") proposed by the World Wide Web Consortium (www.w3c.org).

Every effort will be made to make the functions of this site as interoperable as possible with the automatic privacy control mechanisms available in some products used by users.

Considering that the state of improvement of the automatic control mechanisms does not currently make them free from errors and malfunctions, it is specified that this document, published at http://www.garanteprivacy.it/garante/document?ID=36573 , constitutes the "Privacy Policy" of this site which will be subject to updates (the various versions remain available for consultation at the same address).

Safeguard clause

  1. In the event that one of the clauses of these General Conditions of Sale is void for any reason, this will in no case compromise the validity and compliance with the other provisions contained in these General Conditions of Sale.


  1. Any request for information can be sent via email to the following address info@itabweb.com or via telephone to the following telephone number: 0342 493 891.

Applicable law and competent court

  1. These General Conditions of Sale are governed by Italian law and interpreted on the basis of it, without prejudice to any different mandatory rules prevailing in the country of habitual residence of the buyer. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law.
  2. Any disputes inherent and/or consequent thereto must be resolved exclusively by the Italian jurisdictional authority. In particular, if the buyer qualifies as a Consumer, any disputes must be resolved by the court of the place of domicile or residence of the same according to the applicable law.

These conditions were drawn up on 04/01/2021.

© 2024 ITAB s.r.l P. IVA e C.F. 00810510149 R.E.A. SO 61410 Cap.Soc. €50.000,00 i.v.